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Tickets linked to JIRA should link back to Aha.

We are currently pushing Aha! tickets into JIRA. It would be helpful to have a link in Aha-created JIRA tickets that linked back to Aha (the same way Aha! has a ticket number and link to the JIRA ticket).
Guest over 7 years ago in Jira 0 Already exists

JIRA integration without admin account rights

At the moment, for the JIRA integration the JIRA account used to connect must have admin rights. This doesn't work for our security protocols because that would mean we're opening up access to secure projects that live in the same JIRA instance th...
Guest about 9 years ago in Jira 0 Already exists

Filter which JIRA issues get reflected back to Aha!

Aha! allows product managers to stay at the 40k foot level, while JIRA is used by our development team, which means it contains lots of small implementation details. If all the bugs and tasks being logged by my developers in JIRA reflect back into...
Ely Greenfield over 9 years ago in Jira 4 Already exists

Excel Documents Not Sending to Jira Custom fields

Who would benefit? What impact would it make? Less back and forth with BA and Developers to correct transfer error How should it work? Underneath our field "Functional Requirements" in the attch items, when I attach an excel document it does not t...
Guest 5 months ago in Jira 0 Future consideration

Support mapping Asset object fields through Jira integration

Who would benefit? Customers using the Asset object through Jira Service Management. What impact would it make? When these Asset fields are added to Jira issue screens, this would allow users to map these fields to Aha! fields through the Jira int...
Stephanie Lechner 7 months ago in Jira 0 Future consideration

Improving handling when Jira users change issue type across record hierarchy

Who would benefit? Users of Jira integration What impact would it make? Users who are changing issue types in Jira after records are integrated. How should it work? Right now, if a Jira user changes an issue type on an integrated record, the integ...
Stephanie Lechner 8 months ago in Jira 0 Future consideration

Allow editing to wiki-rendered fields in Jira

Who would benefit? Jira integration users What impact would it make? Currently Jira is sending broken formatting when fields leverage wiki-rendering with tables How should it work? If a user makes an edit to a table in Jira on a wiki-rendered fiel...
Stephanie Lechner 9 months ago in Jira 1 Future consideration

Add better error handling for 'unhandled error exceptions'

When using AHA to integrate with other platforms such as Jira, sometimes fields are not mapped correctly due to either changes in Jira or custom fields in AHA. When this mismatch happens, we are only presented with 'unhandled error exception. Plea...
Guest 10 months ago in Jira 0 Future consideration

Notification when an integration is down

Would like to see some way of setting user(s) to be notified if there is an interruption in communication between integrated system.
Guest 12 months ago in Jira 1 Future consideration

Populate Jira Components via Integration

Currently, as far as I am aware, the only way to use Components from Jira is to add a custom field in Aha! and map them. This works OK, however if a new component is added in Jira you have to manually add it to Aha! as an option to select. Please ...
Guest over 1 year ago in Jira 0 Future consideration