Settings->Tickets in Zendesk and see if under attachments you have "Require authentication to download." enabled? https://support.zendesk.com/hc/en-us/articles/203927716-Attachments-in-Zendesk#sec5
Guest
over 8 years ago
in Integrations
0
Will not implement
We move customers from opportunity into lead generally before we can capture their ideas. They are then leads for their lifetime with our business. With the current Aha! Salesforce integration, we can't capture their ideas through Salesforce.
Melih Onvural
over 8 years ago
in Salesforce
3
Future consideration
It's possible to create Features and Ideas based on triggering events in Zapier, but often it's the Requirement level in Aha! that gets mapped to individual stories in other tools, not Features.
It should also be possible to have Zaps that will cr...
Bret Mogilefsky
over 8 years ago
in Integrations
0
Unlikely to implement
Support adding an integration id to a new feature/idea from Zapier
It's possible to create a new Feature or Idea in Aha! when something happens via Zapier (eg Trello card or GitHub issue created), but there's no way to link the new artifact back to the triggering artifact, even if the triggering item is in a conf...
Bret Mogilefsky
over 8 years ago
in Integrations
0
Unlikely to implement
Useful to keep users of JIRA and Aha in sync between systems without managing Watchers across installations.
I've noticed that @ mentions in Aha! do not match the JIRA username on comments. I want to ensure that JIRA users are notified when I @ me...
Ryan Schultz
over 8 years ago
in Jira
0
Unlikely to implement
Need to support the Jira code markup option.
If the developer enters sample code as part of the description in Jira, the description gets updated in Aha!
However the code markup is translated into very large tables in Aha!
At some point, Aha! upda...
Guest
over 8 years ago
in Jira
2
Future consideration
Features linked to JIRA tickets should have JIRA in control of status
When I have a feature linked to a JIRA and a few requirements also linked to JIRAs my expected result is that fields linked with JIRA are controlled by the data in JIRA. For example, if I close all of the requirements within the feature but the JI...
Guest
over 8 years ago
in Jira
0
Unlikely to implement