Ideas portal

What is the challenge? We have a customer facing portal and an internal portal. We are trying to track activity and engagement by portal, but I cannot seem to get the specific details about what portal a vote was submitted in. What is the im...

What is the challenge? I'm forced to go to another tab that by default was off the side panel to find the description / details of the idea What is the impact? Takes more time to review an idea and get details when I have to switch between...

What is the challenge? Aha! user can update any idea in portal that they can view, but can only add attachments to ideas that they created. Portal user (or Aha! user) can update any proxy vote in portal that they can view (when portal settings all...

What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...

What is the challenge? We use a custom predefined choice list field to assign product ideas to different product domains in our suite of offerings. The challenge is the terminology we use internally to identify differs from what our customers ma...

When we add a proxy vote for a customer, we want an option to subscribe that customer to updates on the idea.

With the introduction of private idea portal comments, these comments can be made visible to all, or only to the comment creator and internal users. However, internal users may actually be a very wide audience and it would not always be appropriat...

What is the challenge? Currently an AHA internal user can proxy vote but that idea does not automatically become visible to that Organization unless it is set to "visible to all" What is the impact? Cannot isolate ideas between customers Describe ...

What is the challenge? Currently, if you add placeholder text with text formatting (such as colour) to a custom notes field, this appears differently when viewed in an idea submission form. This includes text colours and line spacing What is the i...

What is the challenge? The custom filter is currently limited to the top 20 items in the custom filter. What is the impact? We use that filter for customers and have over 20 in the list. They are currently listed alphabetically. Limiting t...