Ideas portal

What is the challenge? The challenge is twofold: 1. we are spamming our idea portal users with status changes and admin responses. 2. Sometimes people get status changes and not the admin response (because an update, not a new message was made)....

What is the challenge? As a user, it is impossible to find the ticket I created as it disappears from view as soon as it is created. What is the impact? There is no possibility to open the ticket I just created. This it is impossible to se...

What is the challenge? Idea portal users are forced to only use passwords which is an insecure authentication mechanism. What is the impact? Security posture is reduced, company reputation is affected, operational issues by having to suppo...

What is the challenge? We have a customer facing portal and an internal portal. We are trying to track activity and engagement by portal, but I cannot seem to get the specific details about what portal a vote was submitted in. What is the im...

What is the challenge? We use a custom predefined choice list field to assign product ideas to different product domains in our suite of offerings. The challenge is the terminology we use internally to identify differs from what our customers ma...

What is the challenge? The custom filter is currently limited to the top 20 items in the custom filter. What is the impact? We use that filter for customers and have over 20 in the list. They are currently listed alphabetically. Limiting t...

What is the challenge? Our account managers are unsure which ideas their individual customers can see in our customer facing ideas portal. What is the impact? When preparing for a customer call they cannot understand the ideas that a custo...

What is the challenge? 404 pages are not customizable and therefore do not fit in with the company's CD. It is not possible to include additional links on the page that could be helpful to the user. What is the impact? Users may be confuse...

What is the challenge? Our organizations have custom fields that are also segment groupings. Our industries wish to be able to view by organization (proxy votes view in the portal) but also have the ability to filter by segment. This is not poss...

What is the challenge? What is the impact? Describe your idea