Ideas portal
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3
VOTE
better handling of non visible ideas in portal
When a user goes to a URL in the Ideas portal (e.g. https://big.ideas.aha.io/ideas/A-I-8311), if that Idea is not visible, it would be helpful if I could customize the error message.
Generically, the error should say that the Idea is not currently...
0
Future consideration
3
VOTE
presentations available in portals
Hi,
It would be really nice for our clients to have access to our presentations or notes through their portal instead of sending them an email with the link or PDF file. As most of their ideas are being released, they could have access through the...
0
Future consideration
2
VOTE
Add additional custom fields to idea portal "thank you" email templates
In the custom email templates for Idea portals, $Idea_Ref, $Idea_Name, and $Idea_Description are the only available fields we can use to customize the email. Our org. has developed a few custom fields to better capture information from our portal ...
0
Future consideration
4
VOTE
URL link for comments within the Ideas Portal (not from in Aha!)
The ability to URL link directly to comments, edit comments, and basically have forum/imageboard like functionality for posts would also be fantastic. -- each comment should have a unique URL so they can easily be shared and referenced as a portal...
0
Future consideration
2
VOTE
Option to have Private Submit-Only Portal
For our workflow we need to have portal where customers: - must first log-in to portal (log-in form or automatically redirected via SSO) - access only submit form (don't see rest of the portal UI) - submit only one idea per session (after successf...
5
Already exists
1
VOTE
Allow Idea viewer to update proxy votes (not raised by you)
As it currently stands Idea viewers are not able to update votes, which were not raised by them. There are multiple reasons why the viewer may want to update existing votes: 1) reflect the latest severity / impact (e.g. downgrade / upgrade) 2) mod...
0
Future consideration
1
VOTE
Disable idea email notifications by status
We archive ideas that are over a year old and have not received any votes to simplify our internal research. In most cases, these Ideas are already marked Will Not Do, so our customers don't need another notification that we're still not doing it....
2
Already exists
5
VOTE
Update idea ID when changing product
When using the Zendesk widget, occasionally one of my support reps will put an idea under the wrong product in our product line. After I have reclassified the idea under the right product, the ID stays the same which seems to be confusing for supp...
3
Will not implement
6
VOTE
Add new idea by email with fields filled from an email template
Use case: the customer support and the sales department use another tool to capture customer communication. When they receive a suggestion, they log it in a template that sends an email to the PM team tool. Info like category and urgency level is ...
0
Unlikely to implement
1
VOTE
