What is the challenge? Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...

What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...

What is the challenge? We do all of our capacity planning in days, but in Aha I can only report on it in hours in a pivot or list report. What is the impact? Capacity feature is basically useless for us. Describe your idea We are ent...

What is the challenge? Right now you can search for things using free text. But although the new AI capability includes the ability to create a report, it just searches all the terms equally. There's no "(A or B) and (1 or 2)". And the report is j...

What is the challenge? When editing other people's writing, many mistakes are repeated (e.g., two spaces after a period; "&" instead of "and"). What is the impact? Have to manually fix each one. This approach is tedious and slow. Describe your...

Today, if the detailed estimate is 0 then the Initial estimate is ignored in the best estimate calculation. I would expect us to ignore null/zero detailed estimate values if the initial estimate is >=1 when calculating the best estimate.

Just as you can merge ideas, it would be great to be able to merge features.

This has been requested to provide more default options for sorting. Enable the ability to automatically sort the feature cards in each workflow column (by score, estimate, rank, etc.)

What is the challenge? Large customers have a huge catalogue of products and categories in their ideas portals when they have a central ideas portal. With hundreds of products and categories, it can be hard for customers to filter the ideas port...

Who would benefit? What impact would it make? We can integrate worksheet field with JIRA. How should it work?