When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.
I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest
about 2 years ago
in Empathy sessions
0
Future consideration
I want the ability to lock a session transcript once the session is over. It is currently possible to reply to messages and add emojis even after the session is over. This can be a confusing experience for some users - especially unfamiliar Aha! u...
Nathaniel Collum
about 4 years ago
in Empathy sessions
0
Future consideration
Better participant experience for missed empathy sessions
There could be a better experience for participants who try to join after a session is over. The current experience displays "Thank you for joining us! We deeply appreciate your feedback." It would be great if Aha! could auto-detect that the parti...
Nathaniel Collum
about 4 years ago
in Empathy sessions
0
Future consideration
Documentation on all standard fields supplied by Aha! on all record types.
As a new developer working to customize Aha! I would like to see documentation on all standard fields supplied by Aha! including a definition on usage, field type, whether it is required or not and what record(s) the field is used for so that I un...
Deb kelchner
about 4 years ago
in Application
3
Will not implement
Allow multiple Zendesk tickets to be linked to more than one Aha idea (when creator is the same)
For our customer base, we're finding that users are asking for the same thing in multiple tickets, or couching similar requests in multiple tickets. However, when I got to link it to an existing idea (to keep our ideas clean), I get an error messa...
Kaitlyn Moore
about 8 years ago
in Ideas
1
Will not implement
When working with high level initiatives that span many quarters, current view demands lot of scrolling (using Quarter resolution). The quarter scale shoud be compresses to allow the full span view in a single page ideally.
Guest
about 8 years ago
in Features
0
Already exists
Label the description box on the feature details panel.
When we create a new feature we populate the box labelled description which is mapped to description in JIRA - the user story. . But in the detailed view in AHA! that description text appears in a blank box. Are we able to label this description?
Guest
about 8 years ago
in Features
1
Unlikely to implement
Show custom field description bubble within the create form/view
When creating a new idea within an idea portal, the description bubble does not appear next to the field. This description bubble is most helpful to idea submitters when initially creating the idea, yet you currently cannot see it until after crea...
Lindsey L
about 4 years ago
in Ideas portal
0
Future consideration
We need to query on a custom field, SF Account ID, on the Aha record, to determine if an account has already been created in Aha. Because we can't do this, we are constantly creating duplicate accounts in Aha that need to be manually removed.
Sara Olson
about 2 years ago
in API
2
Future consideration