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Improve AI prompt for release notes such that we generate a bullet per selected record

What is the challenge? In some cases when generating AI Release notes, the number of selected records does not align to the number of bullets rendered in the output. What is the impact? Release note output produces inconsistent results. Describe y...
Ashley Tierney about 1 month ago in Releases 1 Future consideration

Support "same as" automations for choice lists

What is the challenge? Automations currently make it possible to pass values from one record to another, such as users and dates. We need the ability to set the same choice lists across records. What is the impact? We often plan our work by compon...
Nathaniel Collum 2 months ago in Features 0 Future consideration

Set up multiple authentication methods to access the same knowledge base

What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
Simone Bilton 2 months ago in Knowledge base 0 Likely to implement

User permissions: prevent users from deleting records

We occasionally have situations where data is deleted and then we realize it needs to be recovered. If we notice this within 7 days we can restore the records from the recycle bin, but we would prefer to disable the ability to delete records for s...
Dale Potter almost 2 years ago in Account settings 3 Future consideration

301 Redirect feature to maintain a single link for time-sensitive documents like release notes

What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Jeremy Bruno 4 months ago in Knowledge base 0 Future consideration

CSV import - cannot deselect/clear a field once it has been selected for a row

What is the challenge? When doing a CSV import. you select the Aha! field each column corresponds to. Once a field is selected for a column, you cannot clear the field so it is no longer mapped to an Aha! field. What is the impact? Currently I hav...
Max Robbins about 2 months ago in Application 0 Future consideration

Option to sync layout between idea portal and idea record

What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
Max Robbins 4 months ago in Ideas portal 1 Future consideration

Rearrange the order of Features in an Epic

What is the challenge? In the Epic detail view, I see all the related Features. I am not able to rearrange the order of these. (However, I AM able to rearrange the order of Requirements on a Feature). What is the impact? I don't have a way of sett...
Guest about 2 months ago in Epic 0 Future consideration

"My Work" additional filters

What is the challenge? As an Idea portal admin, I am constantly getting notifications where I need to track or address the activity. I use the "My Work" area to view recent changes made. While we do have some reports built that can spot check some...
Lindsay Lawler about 2 months ago in My work 1 Future consideration

Make Whiteboard diagrams able to be copied/pasted

What is the challenge? When I try to copy/paste a Whiteboard flowchart into another app, I get a lot of code What is the impact? I will have to recreate my flowchart in another app Describe your idea Make copy/paste work in Whiteboard
Daniela Iancu about 1 month ago in Whiteboards 2 Future consideration