Application

What is the challenge? The "History (last 90 days)" is only able to be added as a primary record type for a report. What is the impact? Since a given record type can have several history entries, if I filter to show the changes of a specif...

What is the challenge? Currently you can only have 5 goals defined for a study. What is the impact? It is not possible to capture additional goals for a single study for larger studies with many goals defined Describe your idea Incre...

What is the challenge? Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy. What is the impact? By connecting responses to real data, citation links build trust and confidence in AI-...

What is the challenge? Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...

What is the challenge? Currently, it’s not possible to allow users to assign work to a team while preventing them from updating the team’s status. What is the impact? This inadvertently allows someone from another workspace to modify the s...

Today, if the detailed estimate is 0 then the Initial estimate is ignored in the best estimate calculation. I would expect us to ignore null/zero detailed estimate values if the initial estimate is >=1 when calculating the best estimate.

Just as you can merge ideas, it would be great to be able to merge features.

What is the challenge? When editing other people's writing, many mistakes are repeated (e.g., two spaces after a period; "&" instead of "and"). What is the impact? Have to manually fix each one. This approach is tedious and slow. Describe your...

This has been requested to provide more default options for sorting. Enable the ability to automatically sort the feature cards in each workflow column (by score, estimate, rank, etc.)

What is the challenge? Right now you can search for things using free text. But although the new AI capability includes the ability to create a report, it just searches all the terms equally. There's no "(A or B) and (1 or 2)". And the report is j...