Discovery
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1
VOTE
Append interview transcripts when recordings are split in multiple files
What is the challenge?
Sometimes in Teams calls, we have to stop and start the recording for various, unavoidable reasons. As such, when we download the recordings, we get multiple files that all have new timestamps (Part 1, Part 2, etc).
Wh...
0
Future consideration
3
VOTE
Make Discovery study records more robust
What is the challenge?
Studies are a critical construct in how Discovery users organize and manage their work, but the capabilities are limited to fully manage research projects.
What is the impact?
Discovery users needing to better manage...
0
Future consideration
5
VOTE
Allow uploading of images to interview transcripts
What is the challenge?
Currently, images cannot be uploaded to an interview transcript, though audio/video/documents can. If an interviewee is discussing their particular setup or making sketches to support the discussion, the interviewer will o...
0
Future consideration
2
VOTE
2
VOTE
3
VOTE
2
VOTE
Add "Image" option for contacts
What is the challenge?
For product team members who conduct a large volume of user interviews, it is challenging to keep track of the large number of participants and who was spoken to in which interview. A visual reminder of the participants th...
0
Future consideration
2
VOTE
Support script templates for different user types/personas in the same study
What is the challenge?
Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...
0
Future consideration
6
VOTE
Record and share clips from customer interviews
What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challeng...
0
Future consideration
6
VOTE
Support async feedback methods in Aha! Discovery
What is the challenge? Aha! Discovery currently only supports live video discussions but some teams also want to facilitate async online feedback, akin to empathy sessions. What is the impact? Insights from async online feedback discussions can't ...
2
Future consideration
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