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My ideas: Knowledge bases

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Display message on file upload of large videos into a document

When dragging and dropping a video into a document there is a file upload limit of 300MB.Files larger than this don’t upload and there is no message to confirm why.Please can you add a message to let the user know when they attempt to upload a fil...
Tom Bailey 14 days ago in Knowledge bases 0 Shipped

Enable updating Page Status and Revision Status through the Aha! API

What is the challenge? Aha! Pages include workflow fields like Status and Revision Status, but these fields cannot be updated through the API. This prevents teams from automating documentation and knowledge base workflows. What is the impa...
J Pinetta 15 days ago in Knowledge bases 0 Shipped

Surface additional API endpoints for Aha! Knowledge

What is the challenge? Aha! Knowledge content may need to be surfaced in other systems. What is the impact? Aha! Knowledge Base users Describe your idea Additional API endpoints are needed to connect to the content, such as more deta...
Jeanette Resnikoff 3 months ago in Knowledge bases 0 Shipped

Knowledge base search analytics

What is the challenge? Knowledge base managers need to track what their end users are searching for in a knowledge base, so that they can add or improve related articles to help users find the information they need. What is the impact? Not...
Sarah Moisan-Thomas 4 months ago in Knowledge bases 0 Shipped

Add glossary support for dynamic knowledge base translations

What is the challenge? The new on-the-fly LLM translation is handy, but it can’t handle specialized terminology. Since translations only exist on the front end, we can’t edit or correct terms that are wrong or inconsistent. What is the impac...
Jeremy Bruno 7 months ago in Knowledge bases 7 Shipped

The behavior in the Knowledge base can be improved.

What is the challenge? When a document is selected, you are redirected to the top of the document selections on the left. What is the impact? This is an annoyance. It is normal behavior that it visually stays on your actual selection and d...
Guest 7 months ago in Knowledge bases 0 Shipped

Change placeholder text for knowledge search

What is the challenge? Current search control has placeholder text that is hard-coded to read "Search or ask AI a question." We have disabled the AI function in our knowledge base. This placeholder text does not change. What is the impact? ...
Guest 7 months ago in Knowledge bases 0 Shipped

Need a UI indicator to point to the AI Search feature for readers

What is the challenge? The AI search feature in Aha Knowledge is great, but we have no sophisticated/easy way to point to it. There's no UI indicator for our customers, so it's not getting used. What is the impact? This should help a lot with tick...
Jeremy Bruno 9 months ago in Knowledge bases 0 Shipped

Reduce the Amount of Time for the "Publish" Button to Appear

What is the challenge? Towards the end of a documentation project, many quick, minor edits are usually made on multiple pages. We have to wait 15 seconds for the Publish button to become available after the change. What is the impact? Wasted time ...
David Yelenchic 10 months ago in Knowledge bases 0 Shipped

Make the Preview button available for all users with edit access to Aha Knowledge

What is the challenge? We have editors working in Aha! Knowledge that would like to use the Preview button even if they don't have access to publishing, but the two seemed to be tied. What is the impact? Allows all editors to get a look at what th...
Jeremy Bruno 10 months ago in Knowledge bases 0 Shipped