My ideas: Knowledge base

Showing 13

Allow Setting the Knowledgebase Homepage Meta Title

What is the challenge? The knowledgebase title is set to "Home Page" and cannot be customized. What is the impact? Vague title in the browser tab, SEO Describe your idea A field to set the title of the KB homepage

Daniel Radman 24 days ago in Knowledge base 0 Shipped

1 VOTE

Move to front confirmation to delete comment conversation

What is the challenge? In a note, if you expand an image to a modal pane and then delete a comment conversation on the image, the confirmation to delete the conversation appears behind the image modal pane but remains hidden from the user, who onl...

David about 2 months ago in Knowledge base 0 Shipped

1 VOTE

Embed Loom videos in a note

What is the challenge? Videos created in Loom need to be shared in a KB. Currently they cannot be embedded directly in a note. What is the impact? The user must download the video from Loom and upload it to Aha! Videos are then stored in two diffe...

Emily Yankush about 2 months ago in Knowledge base 0 Shipped

5 VOTE

Set up multiple authentication methods to access the same knowledge base

What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...

Simone Bilton 2 months ago in Knowledge base 0 Shipped

1 VOTE

Widen input box when editing identity provider name

What is the challenge? When editing the name of an existing identity provider, the input box is barely 5 characters wide. See attached screenshot. What is the impact? It's extremely difficult to edit any name longer than just a few characters. Des...

David 4 months ago in Knowledge base 3 Shipped

1 VOTE

Prevent 'Create Knowledgebase' from freezing

What is the challenge? In the 'Create Knowledgebase' wizard, it's possible to move to each step by selecting the tabs across the top even if the 'Next' button is disabled. If you don't populate the Document tab, and then from the last ('Color') ta...

David 7 months ago in Knowledge base 2 Shipped

8 VOTE

Allow knowledge bases to be embedded in webpages and products

What is the challenge? Currently you cannot add a knowledge base to a webpage or web-based product. What is the impact? This means users need to navigate to a separate webpage from what they may already be using. Describe your idea Allow ability t...

Chris Quigley 8 months ago in Knowledge base 0 Shipped

3 VOTE

Add document tags to API

What is the challenge? When retrieving document data through the API, tags are not included What is the impact? API users Describe your idea Include tag data when using the API for documents

Jeanette Resnikoff 8 months ago in Knowledge base / Notes 0 Shipped

7 VOTE

Allow custom footer to KB pages

What is the challenge? Certain copyright, legal, etc. information must be included on each KB page. Right now, this text would need manually added to the bottom of each article. If it ever needed changed, each article would need edited. What is th...

Emily Yankush 8 months ago in Knowledge base / Notes 2 Shipped

6 VOTE

Separate permission for publishing to a KB

What is the challenge? Knowledge base content can be stored in the same workspace the product team uses to set strategy, track features, etc. However, just because someone has the ability to edit Roadmap data does not mean they should have the abi...

Emily Yankush 9 months ago in Knowledge base / Notes 0 Shipped

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