What is the challenge? A workspace-level default assignee is displayed on newly created records but is not treated as a populated Assigned to value during a workflow transition where assignment is required. What is the impact? Users must manually ...

What is the challenge? Just recently an enhancement was shipped for suggested ideas in themes where one can filter down on a single workspace, thanks for this. I cannot however run a multi-select, but can only select ONE workspace OR run via all w...

What is the challenge? Agent inheritance from a workspace line is all or nothing. There's no way to exclude specific workspaces or lines. What is the impact? Admins with large hierarchies can't apply an agent broadly while carving out exceptions,...

What is the challenge? When creating a report of work requests, the filter for assignees is just a long list of every product line / product in our organization with no obvious sorting. I personally have 100+ products and product lines to supp...

What is the challenge? Workspace prefixes become part of every record ID, so once a prefix has been used it is treated as unavailable for reuse even when the user believes it is no longer in use. This creates a frustrating experience when a us...

What is the challenge? We use the "Show on charts" toggle at the initiative level to determine if we want to show initiatives on our external facing roadmap or not. This "Show on charts" toggle is not available to filter on at the Initiative l...

What is the challenge? In custom roadmaps, fields on included records may be unavailable to select unless the records’ workspace(s) and/or workspace line(s) are also added to the workspace filter. This creates inconsistent behavior: records ca...

What is the challenge? Having to click on a card to view additional details What is the impact? Users would be able to quickly view important data points across all cards with less clicks Describe your idea. Add the ability to customize card lay...

What is the challenge? Skills created at the workspace line level do not appear in child workspaces, even though Requests, Instructions, and Agents all inherit correctly from the line today. What is the impact? Customers configuring standards acr...

What is the challenge? After two ideas are merged, the parent idea's status will always drive the status of the child ideas. However, the child idea's status can still be changed independently, which can result in the parent and child status becom...