Ideas portal

What is the challenge? We currently have one internal Aha! Ideas portal where technical teams submit ideas from our customers. Ideas are prompted to Aha! records in different workspaces (not the ideas portal). The Aha! record is then linked to J...

Provide a built-in way to add and edit instructional/message text on the very first "Add idea" screen where portal users select their workspace, without requiring the Aha! Ideas Advanced plan or custom CSS. This would let administrators guide user...

Add the ability to assign a single "portal owner" or catch‑all default assignee at the idea portal level (not just per workspace). This person would be responsible for overall portal curation — managing how the portal is presented, overseeing user...

What is the challenge? Customer prefers a monthly email summary instead of a weekly one, as the weekly frequency feels excessive. What is the impact? Currently, we cannot enable the weekly summary because the customer specifically requeste...

What is the challenge? Similar ideas appear when you start typing a new idea in a portal. However, when an ideas portal is linked to multiple workspaces, you only see similar ideas for the workspace you have selected. This assumes that the user ...

What is the challenge? We already have the option to merge portal users into Aha! users, but there are scenarios where the reverse would be helpful. If a team wants to revoke internal Aha! access for certain users but keep them as portal users, ...

What is the challenge? As an Ideas portal admin, I want our Ideas portal users to see a custom field called "Problem Statement" ahead of the Description when they are viewing Ideas in the Ideas Portal, so that the solution description more natur...

What is the challenge? Entering ideas directly into Aha while at a trade show would be very efficient but having to enter our email addresses every time is cumbersome and takes extra steps. What is the impact? Having to enter my email addr...

What is the challenge? We've created terminology for statuses in our portals. These created terminologies are not being used in the Salesforce Idea view. What is the impact? This creates an inconsistent user experience as the statuses disp...

What is the challenge? The challenge is twofold: 1. we are spamming our idea portal users with status changes and admin responses. 2. Sometimes people get status changes and not the admin response (because an update, not a new message was made)....