Participants

What is the challenge? If a customer needs to reschedule their meeting, they have to respond to the email, but then the next steps aren't logical. The Discovery Study owner has to go into Participants, select 'Needs to Reschedule' next to the pa...

What is the challenge? For product team members who conduct a large volume of user interviews, it is challenging to keep track of the large number of participants and who was spoken to in which interview. A visual reminder of the participants th...

What is the challenge? It is often hard for product managers to contact the real end-users of their products or users of a specific feature. What is the impact? Product teams only hear feedback filtered through the lens of a buyer or key contact o...