Knowledge base
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VOTE
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VOTE
Automatically update links to headings when heading name is changed
What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
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Future consideration
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VOTE
Add JSON format to preformatted style
What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...
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Future consideration
4
VOTE
Upload pdf directly into a documents workspace
What is the challenge? I cannot directly upload a pdf in a documents workspace folder, only as an attachment of a note. What is the impact? I now have to search for my pdf, because they are hidden in notes. Describe your idea Directly upload pdf i...
1
Future consideration
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VOTE
Move to front confirmation to delete comment conversation
What is the challenge? In a note, if you expand an image to a modal pane and then delete a comment conversation on the image, the confirmation to delete the conversation appears behind the image modal pane but remains hidden from the user, who onl...
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Planning to implement
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VOTE
Per-document access control in knowledge bases
What is the challenge? Today, users can create separate knowledge bases for public consumption vs private consumption (via SSO or password), but they cannot create a single knowledge base that contains and manages access control of both types of i...
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Future consideration
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VOTE
Embed Jira views/tables into Knowledge Base
What is the challenge? Users sometimes want to be able to share live Jira views, such as issue trackers with their knowledge base users What is the impact? This will allow important information to be surfaced to users that is not typically stored ...
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Future consideration
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VOTE
Embed external pages in knowledge base
What is the challenge? Knowledge bases can link out to external pages/services but do not currently support embedding. What is the impact? Ability to embed pages will allow users to remain within the knowledge base while consuming external informa...
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Future consideration
4
VOTE
Set up multiple authentication methods to access the same knowledge base
What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
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Likely to implement
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VOTE
Opt in to receive notifications on changes to a Knowledge Base
What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
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Future consideration