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Status Future consideration
Categories Ideas portal
Created by John Hopkin
Created on Jan 2, 2015

Customise the message displayed when a user tries to register for a Private Portal, but has yet to have their domain added.

Can we please have the ability to configure the message displayed in our Private Portal when a user tries to register but has yet to have their domain added. Presently they see a message stating: 'Your email domain doesn't allow you to self register'

It would be good to be able to change this/add a message that says something along the lines of, please email xx@xxxxxxx.com to request your domain is added, to permit you to add ideas.

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  • Paul Ruddick
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    Mar 24, 2021

    This is a big problem for us as well as we can't auto feed the domains of new clients. The message isn't very user friendly and results in unnecessary Support calls for us to manage

  • Guest
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    Oct 4, 2019

    wtf?

    On Fri, Sep 27, 2019 at 8:19 PM Aha! (Austin Merritt) <
    8ffecbe7d7ef068cc1a747c9-big@iad-prod1.mailer.aha.io> wrote:

    >

  • Guest
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    Oct 24, 2017

    I agree that this would be very useful. In our use case, only Customers can can access our Ideas Portal. This means we maintain a list of Customer corporate email domains and only these are allowable.  If a potential Customer user tries to register with their personal email we need to explain that only corporate emails are allowed. We also need to offer a support channel - what do to if their corporate email address does not work/needs to be added. Thanks