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Status Unlikely to implement
Categories User management
Created by Guest
Created on Nov 6, 2014

Impersonating a user

There is a lot of flexibility with the user permission settings. As an administrator it would be nice if I could impersonate a user to identify possible issues.

This feature is found in other applications in the market.

  • Attach files
  • Viktoria Jacyno
    May 11, 2018

    being able to impersonate would be hugely helpful when i am developing materials to support my folks with 'view only' access so i can make sure i understand what they can see/do. 

  • Lindsay Hanrahan
    Aug 19, 2016

    I have also been trying to figure something out for this. I agree that the impersonation in Aha itself is OK, but we really need a way to impersonate a customer who is using the Ideas Portal so that we can confirm what they're seeing visually (instead of just reviewing individual fields in each idea).

  • Guest
    Nov 19, 2015

    Why isn't this going to be implemented? It would be extremely helpful to view exactly what my users see.

  • Admin
    Ron Yang
    Oct 30, 2015

    Through the Home -> Activity page, you can filter to see progress that each user has made over time. On the Home -> My Work page, you can also view To-do's for each user and "impersonate" to a degree.

    We are unlikely to build an impersonation feature as the general Aha! experience is the same across all users, and we also do provide the ability to change roles/permissions through Account Settings (if you are an Admin), which can be another way to view Aha! through the lens of another user. I hope you can understand.

2 MERGED

Login As Another User

Merged
It would be nice, as an administrator, to login as another user. This would give us the ability to view what another user would see before rolling out any new functionality or changes.
Lori Carbonara almost 5 years ago in User management 0 Unlikely to implement