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Status Already exists
Categories Ideas portal
Created by Guest
Created on Sep 13, 2017

Preserve idea and details when product field is changed

In an idea portal where there are multiple products, if you select a product and start typing an idea/details, and then subsequently change products (for example if you realized you had selected the wrong product), all data is cleared from the form, which means the user loses the information that they just typed in.

I get that this happens because each product has its own form so the page needs to be reloaded. But each product is going to have the idea/details fields, regardless of product configuration, so it would be great if that data could be preserved to prevent users from losing data.

  • ADMIN RESPONSE
    Nov 8, 2019

    Thanks for the idea!

    If you create an idea from your ideas portal linked to many products, the idea description is saved if you swap between products. The idea name is not saved as it behaves slightly differently.

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