RELATED IDEAS
Additional variables to use on idea portal email templates
The ability to create email templates for thank you, status change, admin response and new comment events is really powerful but it would be great if some additional variables could be brought out to personalise the experience even further. So far the following are possible:
$IDEA_REF (for the Idea ID #), $STATUS, $IDEA_NAME, $IDEA_DESCRIPTION, $ADMIN_RESPONSE_DESCRIPTION, $COMMENTER_NAME
I'd love to see the following added:
$SUBMITTER_NAME - The name of the idea submitter to personalise the Thank You email
$PORTAL_NAME - To reference the name of the portal (when several may exist).
$IDEA_URL - To provide a quick link back to the idea
Additionally, even those variables that are available in the system are limited to certain templates. This is frustrating.
I would like to include the original idea's description in my admin email response notification, but that variable is not recognized in that template. 😑
+1 on $IDEA_URL - right now I have to manually open Aha in a separate tab in order to access the Idea that I was just emailed about...
Hello,
It would be great if we could get the additional fields mentioned above as well as custom fields that have been added to the specific portal. For example $PROJECT_TYPE, $PRODUCT_TYPE, etc.. With a custom Aha! idea email, we could forward the email to another system when the idea is confirmed that it will be worked to create our tracker to move forward with the development work.
Need also $PREVIOUS_STATUS
Great idea! Exactly what I need! Please hurry!
An additional one I'd like to see is the comment on the New Comment template.