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Status Unlikely to implement
Categories Account settings
Created by Wes Gillette
Created on Dec 16, 2016

Restrict Access at lower levels of product hierarchy

We need to be able to restrict access at lower levels of a product hierarchy. e.g. Reviewer at BU & Division, Product Owner for Product 1, None for Product 2.

Our hierarchy is BU -> Division -> Product Line -> Product. We want everyone to have Reviewer at the BU level to review and comment on Goals, Strategy, etc. However, this means every user has Review access to ALL products under the BU/Division. This becomes a navigation headache as now every menu (navigation, reports, filters etc) for each PM has all products listed, making it more difficult to use and less focused for the PM. 

  • ADMIN RESPONSE
    Feb 9, 2017

    Thank you for the note. With the hierarchy you've described, users with access at the BU level inherit the ability to view all products which roll up to the BU (because the child products and product lines roll up to the higher level strategy).

    You might notice that all navigation elements and filters provide the ability to Search within the dropdowns, to make it easier to access the information users care most about. Our top level product navigation even has the ability to completely collapse areas which are not as relevant in day to day use.

    With this in mind, along with current priorities and historical feedback, we are unlikely to make updates in this area. We hope you can understand.

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  • Wes Gillette
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    Feb 9, 2017

    Nope, I don't. Search <> reduced visual clutter and noise. This is disappointing, collapsing navigation elements is not the same as removing clutter from other UI elements, e.g when mentioning features (it searches across all products) or when trying to customize reports. Multiple users have asked if there is a way to remove the other products from their view, as they don't interact or have a need to see those products. There is a need for all products to have visibility into the BU level strategy e.g. a view up, but not all products need to see across or in fact want to see across - it just creates too much noise. Extreme example - a BU with 100 products. All products need to see the BU strategy, but they do not need to see 99 other products in every drop down, or see features from 99 other products.