ServiceNow integration with EPICS

Ability to create and manage ServiceNow epics through Aha!  Product Management would define the epics and they would flow down into ServiceNow

  • Guest
  • Sep 22 2015
  • Future consideration
Release time frame
  • Attach files
  • Kai Yuen Kiang commented
    August 22, 2016 03:05

    I'm using ServiceNow for my project portfolio management, the overall support from Ideas, Business Case, Prioritization, Resource Allocation, Project Management, User Stories, Sprint Planning, Release Planning is great within ServiceNow, but the built-in Roadmap is not very useful (too high-level) and the project/product phases, releases are also not rolling up into the Roadmap.

    I'm very interested in Aha's roadmap planning capabilities if this can support integration with corresponding ServiceNow modules we're using.

  • Haig Assadourian commented
    April 10, 2017 17:24

    We're very interested in potential integration with SNow.  Lifecycle management of product services would be better enabled if Aha's roadmap could interact with the Operational projects managed in SNow.  Seeing that queue for lifecycle feedback as well as prioritization and resource planning could be a great story.

  • Autumn Hatcher commented
    October 02, 2017 19:01

    some level of integration with SN would be beneficial, most products use SN for Issue reporting in production/customer environments so being able to determine an item need to be added to the backlog and 'press a button' opposed to manual reentering into a new system would be ideal. 

  • Michael Weldert commented
    January 25, 2018 17:03

    Our company is adopting A-ha and we are in the process of setting up our enterprise.  ServiceNow is one of our primary demand management system for enhancements and incident requests for 50% of the company.  We are trying to standardize our processes and it would be a significant win to get this integration and it would help us convince and move additional teams over to a-ha.

  • Nate Dunlevy commented
    February 01, 2018 21:08

    Agreed. Is this likely to happen?

  • Joe Carpenter commented
    August 16, 2018 17:00

    adding another vote to this - any updates on the integration?

  • Andrew Sweet commented
    August 23, 2018 22:46

    I would like to see a fuller integration where Epics, Themes, and Stories get pushed to ServiceNow's Agile Development module.

  • David Reyes commented
    July 11, 2019 21:39

    We also use ServiceNow along with Aha.  Would really like to see this integration out of the box in Aha

  • Guest commented
    December 26, 2019 20:23

    Would also love to see this added.

  • Michael Salas commented
    13 Jan 23:10

    Come on... it's 2020 your product needs integration with the most popular ITSM/PPM tool. 

  • Guest commented
    27 Jan 19:27

    Adding my vote to this.

  • Kelly Bernie commented
    12 Feb 17:00

    Our company is looking for the same!  We don't want our customes to maintain yet another log in to another system when the blast radius between Aha and Service Now is identical!