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Status Future consideration
Categories Ideas
Created by Ginger Alford
Created on Aug 17, 2020
Merged idea

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Add info bubble to Statuses in the Customer View Merged

Customers often question exactly what the Statuses mean and the SLAs tied to them. It would be wonderful if Aha Admins could configure an Info Bubble next to each Status, where customers can hover over and see that Status's details. (see attached)