Status Future consideration
Categories User management
Created by Guest
Created on Aug 17, 2020

Manage portal user notification preferences via API

The OneTrust Preference Center is where our customers manage their other OneTrust system permissions from. We would like to add an Aha! API for our OneTrust Portal and Aha! users to also modify their opt in/out permissions in the same Preference Center.

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  • Admin
    Austin Merritt
    Aug 18, 2020

    Hi there, currently there is not a way to manage email preferences via the API. We will continue to monitor feedback on this idea and consider adding support for this in the future. Thanks!

  • Evan Bates
    Aug 18, 2020

    Hi all - I can't edit the idea, but @adilene, to add some clarity, the api documentation doesn't show or I couldn't locate a get and put/patch API to update a specific user's email preferences. For example, we'd like to be able to provide a checkbox in our support community for the specific user (ebates@xyz.com) to toggle off/on ebates@xyz.com Aha! notifications. Please let me know if something like this already exists. Thanks!

  • Guest
    Aug 18, 2020

    https://www.aha.io/api/integrating-aha This link provides a great overview about integrations including API. This other page is specifically about the AHA! API: https://www.aha.io/api

  • Guest
    Aug 18, 2020

    Hello! There is actually a Aha! REST API. Here is the link to it