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Share your product feedback

Status Future consideration
Categories Knowledge bases
Created by Ashley Heinen
Created on Nov 10, 2026

Knowledge base documents: Add Document Layout View and Professional PDF Publishing Templates

What is the challenge?
  • Today, content in Aha! Knowledge is optimized for web-based viewing and can be exported to simple PDF file. However, teams that create release notes, installation guides, infrastructure recommendations, customer setup guides, user manuals, and other controlled documentation often need to understand how the content will appear when distributed as a formal document or more so, show the document as a formal document.

  • Rather than limiting improvements to the PDF export process, introduce a Document Layout View that allows authors to switch between the current web-authoring experience and a paginated document view that closely represents the final exported output.

What is the impact?
  • Many organizations use Aha! Knowledge as the athoritative source for product documentation but if you're serious about our documentation, you must copy approved content into another editing application to produce customer-facing deliverables with proper pagination, branding, document control information, and consistent formatting.

Describe your idea.

Add a toggle within Aha! documents, such as: Web View | Document View

  • When enabled, Document View would display content using page boundaries and formatting similar to Microsoft Word's Print Layout view.

The preview should support:

  • Page boundaries and page breaks

  • Cover pages

  • Headers and footers

  • Page numbering

  • Tables of contents

  • Section numbering

  • Document metadata

  • Margins and page sizing

  • Print-ready layout visualization

This would allow authors to review and adjust content before exporting without requiring external tools.

  • Attach files