Skip to Main Content

Share your product feedback

Status Future consideration
Categories Ideas Jira
Created by Terence Osmeña
Created on Jul 14, 2026

Jira ideas integration should support syncing portal comments

What is the challenge?
  • Currently, the Jira for ideas integration doesn't support portal comments. Only internal comments are supported for syncing

What is the impact?
  • Reduced context in Jira for direct customer or portal user comments added in an ideas portal

  • Extra manual steps required to ensure that the portal comments are added or shown in Jira

Describe your idea.
  • Allow the bidirectional or one-way sync from portal comments in Aha! Ideas to synced Jira records

  • Attach files
1 MERGED

Sharing portal comments with Jira

Merged
What is the challenge? What is the impact? Describe your idea
Guest about 1 year ago in Ideas portal 0 Future consideration