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Status Shipped
Categories Build settings
Created by Stephanie Redl
Created on Jul 8, 2026

Ability to configure email domain for notifications sent from Builder applications

All notification emails the app sends (approval requests, escalations, setup handoffs) currently come from no-reply@aha.io. Email providers tag every one of these with the "WARNING - EXTERNAL EMAIL" banner, and we're afraid employees will ignore or delete time-sensitive approval requests because of it.

We want to route these emails through a verified internal domain instead, so they arrive from the email address we currently use for these kind of notifications. According to Elle, the platform's built-in email sender can't be reconfigured, so we'd need to send through an external email service.

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