Skip to Main Content

Share your product feedback

Status Future consideration
Created by Maria Plotkina
Created on Jun 9, 2026

Allow integration comment notifications for callback users

What is the challenge?
  • There is an option to enable Aha! notifications for comments on records made via an integration. Even when this is enabled, if you are the callback user for an integration, you will not receive notifications about comments synced in via that integration.

What is the impact?
  • In most cases, skipping notifications for changes made by your user makes sense. In this scenario, even though you are the callback user, you are likely not the user adding comments in the external tool, and so might still want to proactively receive them.

Describe your idea.
  • Either send notifications for all integration comments when you have that option enabled, even if you are the callback user, or add a new notification setting to enable this behavior.

  • Attach files
  • +1