Customers who submit ideas through the portal can only view them online today. If they want to share an idea with teammates, leadership, or others for input, they have to rely on screenshots or copy/paste, which makes collaboration harder than it should be.
This creates unnecessary friction in the feedback process. It slows down collaboration, makes it harder to gather internal buy-in, and can reduce engagement because ideas are harder to share and discuss outside the portal.
Add the ability for customers to export their idea submissions into a simple shareable format like PDF or formatted text. This would let them easily:
share ideas with their team
bring submissions into planning meetings
gather feedback from stakeholders
keep offline records of submitted requests
A lightweight export feature would make the portal feel much more collaborative and help customers socialize stronger, more complete ideas.