What is the challenge? |
Customer-facing roadmaps expose internal taxonomy (“EPIC”) in the drill-down UI. |
|---|---|
What is the impact? |
Confusion: Customers don’t know what an “EPIC” is (or interpret it incorrectly). Reduced clarity of the roadmap: The item title/description gets overshadowed by process jargon. Trust/polish hit: It signals “this is built for our workflow, not for you,” which can feel sloppy or overly internal. |
Describe your idea |
Add a visibility control to hide internal work-item types on shared/customer pages. |