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Categories Roadmaps
Created by Guest
Created on Feb 10, 2026

Hide internal “Epic” label on customer-facing roadmap drill-down

What is the challenge?

Customer-facing roadmaps expose internal taxonomy (“EPIC”) in the drill-down UI.
That label is useful internally, but it’s not meaningful to customers.

What is the impact?

Confusion: Customers don’t know what an “EPIC” is (or interpret it incorrectly).

Reduced clarity of the roadmap: The item title/description gets overshadowed by process jargon.

Trust/polish hit: It signals “this is built for our workflow, not for you,” which can feel sloppy or overly internal.

Describe your idea

Add a visibility control to hide internal work-item types on shared/customer pages.

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