What is the challenge? |
We've created terminology for statuses in our portals. These created terminologies are not being used in the Salesforce Idea view. |
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What is the impact? |
This creates an inconsistent user experience as the statuses displayed may be different from what is in the portal leading to confusion as to the actual status of the idea. |
Describe your idea |
Utilize the created terminologies on the faceup view of the idea in Salesforce the same way the idea would display in a portal. |