What is the challenge? |
When a user is @mentioned in an Aha! comment, the mention does not trigger a notification in JIRA after the comment syncs. Instead, the mentioned user receives an Aha! notification — which links to the Aha! record, not the JIRA ticket. This is ineffective for users who do not actively use Aha!. |
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What is the impact? |
Engineers and QA colleagues who rely on JIRA notifications for collaboration miss important updates when @mentioned via Aha!. This disrupts communication workflows and reduces the effectiveness of Aha! as a primary workspace for product managers. |
Describe your idea |
Enable Aha! comments that sync to JIRA to preserve @mention formatting in a way that triggers JIRA’s native notification system. This would allow @mentioned users in JIRA to receive alerts as they would from a direct JIRA comment, improving cross-platform communication and supporting adoption of Aha! across product teams. |