RELATED IDEAS
Custom field variables in document
What is the challenge? |
Document metadata that needs to be part of the document content must be manually entered and updated. For example, a document's last modified date or a document's custom field reflecting a feature's lifecycle state (e.g., beta, new, deprecated) may need to be part of the document content published to a knowledge base. |
What is the impact? |
Extra effort and risk of inaccuracy |
Describe your idea |
Provide variables within documents that reference the value of a document's field. |
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It is possible to see the last time a document was updated on the private/backend knowledge base by accessing version history, however there is no field on the front end of the KB that shows customers when a document was last updated. It would be very useful to have a 'last updated: DDMMYYYY' field that automatically updates on the front end every time updates are made and then a document is republished. If it could appear either at the very start or very end of the document that would be ideal - at present it needs to be manually updated but then you lose record of when it was first made available from the user's point of view.