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Status Future consideration
Categories Application
Created by Nerissa Muijs
Created on Aug 18, 2023

Email assignee when idea ships

We want to be able to generate an email that sends the assignee of an idea an email reminding them to add a portal comment for the stakeholders when the idea transitions to a specific status (in this case: shipped).

Since the logic is set to auto-ship an idea when the promoted issue ships, the idea is often forgotten and the stakeholder doesn't get a proactive update about their requested changes.

I would like to tackle this through an automated email because to-dos do not work for our PM team.

In a perfect world this would work via an issue based (instead of workspace) slack integration.

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