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Status Future consideration
Categories To-dos
Created by Guest
Created on Apr 21, 2022

Accepted work requests shouldn't copy the main epic/feature

Currently, if you write a title and description into a work request, that information disappears once the work request is accepted. Instead, the main epic or feature's name and details are automatically used in the new ticket (be it epic, feature, etc.).

Work requests are often for specific work that is only a part of the original ticket. The person receiving the request doesn't need the entirety of the original ticket -- only the work request details. Could that specific work request information be created on the new ticket instead?

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  • Jennifer Lange
    Aug 11, 2022

    We also need this change. When someone is creating a work request, they have put details of what work they need into the work request. This information is lost when the request is accepted and a new feature is created - it is taking the description from the feature the work request was added to, not the description of the work needed on the work request.

    Perhaps another field for the work request details on the new feature? or just use the work request details as the description. Thank you!