When running through the trial of Aha! It's common for customers to add trial data and configurations to evaluate the tool. Upon transitioning to the paid account we had to manually delete everything and had no option to start with a fresh clean account/configuration. This is a painstaking process particularly for a new user that isn't aware of all of the areas users might have added test configurations/custom fields/data.
We do not want traces of test accounts in a production environment and we are surprised that anyone would want this.