Allow Roadmaps contributors to create a link back to interviews and studies
What is the challenge?
Currently an Aha! Roadmaps contributor that does not also have a paid Discovery seat cannot link key data records like Epics and Features back to records in Aha! Discovery
What is the impact?
Product teams that are a...
James Harris
about 2 months ago
in Discovery
0
Future consideration
Support script templates for different user types/personas in the same study
What is the challenge?
Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...
What is the challenge?
Currently you can only have 5 goals defined for a study.
What is the impact?
It is not possible to capture additional goals for a single study for larger studies with many goals defined
Describe your idea
Incre...
Stephanie Lechner
4 months ago
in Studies
0
Likely to implement
What is the challenge?
Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy.
What is the impact?
By connecting responses to real data, citation links build trust and confidence in AI-...
Identify customer pain points from Zendesk tickets > use to schedule Discovery interviews
What is the challenge?
Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...
Max Robbins
4 months ago
in Discovery / Ideas
0
Future consideration
What is the challenge?
in one sentence I get multiple opportunities/ideas but cannot follow each one in Aha! yet
What is the impact?
Inability to link a single statement to multiple data records in Aha!
Describe your idea
Support the...
Hubspot integration for Aha! Discovery participants
What is the challenge? Hubspot is the source of truth for customer data in orgs that us it as a CRM, but Discovery participants cannot by synced to the contacts in Hubspot. What is the impact? Discovery participants must be kept in sync through pe...
Allow Discovery emails to be sent from personal email address instead of Aha!
What is the challenge?
Researches are concerned that customers will not reply to email that don't come from them directly, or that spam filters will block the emails (format: 4b9501674f193de02d538718-accountname@iad-prod2.mailer.aha.io>)
...
Emily Yankush
6 months ago
in Inbox
0
Future consideration
Append interview transcripts when recordings are split in multiple files
What is the challenge?
Sometimes in Teams calls, we have to stop and start the recording for various, unavoidable reasons. As such, when we download the recordings, we get multiple files that all have new timestamps (Part 1, Part 2, etc).
Wh...
What is the challenge? After I conduct an interview, I have some things I want to follow up on or tasks to complete that are related to the interview. For example, maybe I want to upload my transcript to the interview, send the customer a thank yo...
Jordan Kiga
9 months ago
in Discovery
0
Future consideration