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Share your product feedback

Status Future consideration
Categories Inbox
Created by Emily Yankush
Created on Jun 11, 2025

Allow Discovery emails to be sent from personal email address instead of Aha!

What is the challenge?

Researches are concerned that customers will not reply to email that don't come from them directly, or that spam filters will block the emails (format: 4b9501674f193de02d538718-accountname@iad-prod2.mailer.aha.io>)

What is the impact?

Sending emails outside of Discovery instead, missing out on the time savings of using automated Discovery macros.

Describe your idea

Allow the user to specify an email address to use as the sender for Aha! Discovery emails.

There is a similar idea for ideas portals here: https://big.ideas.aha.io/ideas/APP-I-2427.

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