Discovery
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6
VOTE
Automatically select participants to a study based on ideas voters
What is the challenge? When I create a study linked to an idea, it would be helpful if the partipicants were automatically suggested as the ones who have voted (or subscribed) to an idea. What is the impact? This will speed up the selection of par...
0
Likely to implement
2
VOTE
Support script templates for different user types/personas in the same study
What is the challenge?
Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...
0
Future consideration
2
VOTE
Add more than 5 goals to a Discovery Study
What is the challenge?
Currently you can only have 5 goals defined for a study.
What is the impact?
It is not possible to capture additional goals for a single study for larger studies with many goals defined
Describe your idea
Incre...
0
Likely to implement
2
VOTE
Citation links to AI-generated Discovery insights
What is the challenge?
Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy.
What is the impact?
By connecting responses to real data, citation links build trust and confidence in AI-...
0
Future consideration
2
VOTE
Identify customer pain points from Zendesk tickets > use to schedule Discovery interviews
What is the challenge?
Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...
0
Future consideration
5
VOTE
Gainsight integration for populating interview participants
What is the challenge? Gainsight has information about end users and their usage data, which could be valuable to have in real-time. What is the impact? A more powerful participant list, leading to more product insights. Describe your idea An inte...
0
Future consideration
4
VOTE
View all sentiment analysis outputs for interviews in a study in the same place
What is the challenge? The sentiment analysis is very powerful but it can only be viewed within its interview, so can't be collected at the study level What is the impact? Sentiment analysis is less valuable than it could be Describe your idea Vie...
0
Future consideration
5
VOTE
3
VOTE
Allow Discovery emails to be sent from personal email address instead of Aha!
What is the challenge?
Researches are concerned that customers will not reply to email that don't come from them directly, or that spam filters will block the emails (format: 4b9501674f193de02d538718-accountname@iad-prod2.mailer.aha.io>)
...
0
Future consideration
4
VOTE
Allow an interview to live within multiple studies
What is the challenge? Teams that have studies for their ongoing call types (sales, CS etc) may also want to reference those interviews in other studies that have been set up for a particular topic, so that they can benefit from the insights of th...
0
Future consideration
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