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Empathy - Improve design mode

Currently i use the Guide section to design what im going to say however there is no way to easily copy a section form the guide into the live session, this means creating polls is slow and adding images is slow. I want to be able to design what w...
Naill Mclean almost 3 years ago in Empathy sessions 0 Future consideration

Ability to integrate Empathy Sessions into existing customer community portals

When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
Bonnie Trei about 3 years ago in Empathy sessions 0 Future consideration

Ability to move comments in an Empathy Session

Want the ability to move comments that may not have been put within the correct thread by the participant.
Bonnie Trei about 3 years ago in Empathy sessions 0 Future consideration

Pre-populate questions in session

As a moderator of an empathy session, I would like to be able to pre-populate a list of questions so that when the session is started, each question can be quickly added to the discussion at the right time without needing to copy/paste.
Bonnie Trei about 3 years ago in Empathy sessions 0 Future consideration

Widget that does not require mouse click to expand

No description provided
Guest about 3 years ago in In-app feedback 1 Future consideration

Sharing Screenshots/Pasted Images in Empathy Sessions

Similar to APP-I-4143 we really need something more efficient within the empathy sessions to either take a screenshot or paste a copied image and add it as an attachment.
Joe Galanti about 3 years ago in Empathy sessions 0 Future consideration

Empathy Sessions - Contact Count, Export, Metrics

In the Empathy sessions it would be great to have a count of contacts who have participated in the session. It would also be great to be able to easily export the list of people who have participated. It would be really cool if we could also get s...
Joe Galanti about 3 years ago in Empathy sessions 0 Future consideration

Distribution list for empathy sessions

We have segmented client groups that consist of about 15 client representatives in each group. We have a process where we always review ideas with the members within that group. When scheduling an empathy session, it won't be applicable for us to ...
Mark Eaves over 3 years ago in Empathy sessions / Ideas research 0 Future consideration

Conditional parameters for viewing feedback in the in-app widget

For b2b web applications, it would be useful to have the capability to filter what feedback a user can see based on a defined parameter associated with the user. As a SaaS application, I only want users in the same organization to be able to see f...
Ronnie Merkel over 3 years ago in In-app feedback 0 Future consideration

Add more details on empathy session poll responses

It would be great to have more details on the participants who respond to empathy session polls. Right now you can only see the name of the participant who voted by hovering over them. It would be really helpful to be able to report off of these r...
Erin Ward over 3 years ago in Empathy sessions 0 Future consideration