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Integration with Help Scout

Our customer success team uses Help Scout as their main support tool to assist our customers. It'd be nice if they could just take the feedback given by customers in their Help Scout ticket and send it directly into Aha! as an idea.

Jacob Papka over 2 years ago in Integrations 0 Future consideration

3 VOTE

Ability to uncheck a to-do from main box.

Right now, if a to-do is checked off, the user has to go into the to-do itself and uncheck it from the box in there. It would be great if you can uncheck it from the main check box.

Guest over 2 years ago in To-dos 1 Future consideration

8 VOTE

Exclude fields from Slack integration

Currently, the default value sends all fields. If I want to send all fields except, for example, "private comments" from the ideas portal to a dedicated ideas channel in slack, I have to add all the fields except "private comments" manually. In...

Guest over 6 years ago in Slack 1 Likely to implement

3 VOTE

Need easier way to link to existing Jira records!

Current workflow from what we have determined and as was suggested by Aha support: 1. A new idea/suggestion comes in from a customer, we promote a new requirement in an existing Feature. 2. It is promoted to a new requirement. 3. Within about 30 s...

Jon DeLong over 2 years ago in Jira 0 Future consideration

8 VOTE

Bulk export product notes to a presentation

Currently need to add each page manually to a presentation. Would like to be able to do this in bulk by multi-selecting various pages and adding to presentation in one go

Julie Edwards over 6 years ago in Presentations 3 Future consideration

5 VOTE

Lower Shipped Epics in Drop Down Lists

After you've been using Aha! for a while, the number of epics builds up. This can be come a hinderence when you are looking to add a feature to an epic and the drop down list has dozens of results. After speaking with Aha! engineers, it was pointe...

Guest about 4 years ago in Features 1 Future consideration

1 VOTE

Copy workspace line competitor into workspace

Who would benefit? Workspace owners who need to start from a completed competitor record, and make only slight adjustments to it in their workspace. Templates are limited in that they only replicate the custom fields as options to "unhide" without...

Bonnie Trei 10 months ago in Strategy 0 Future consideration

1 VOTE

Add Todo item ~ close (x) broken

Who would benefit? All users (on iPads?) What impact would it make? Improve usability, fix broken functionality How should it work? X in upper right of modal should close/cancel Add user flow.In fact, better yet, fix that and add a Cancel button

Richard Price 10 months ago in To-dos 4 Unlikely to implement

1 VOTE

Notification improvements

Who would benefit? All Aha users What impact would it make? Reduce scrolling through long list of open notifications and be able to decipher urgent notifications from none urgent or specifications notifications from certain projects. How should it...

Tammy Culp 10 months ago in Comments / Notifications 0 Future consideration

1 VOTE

Track and make available the history of knowledgebase searches a user preforms

Who would benefit? Users, new users What impact would it make? Very helpful in terms of assisting overall learning. Could easily find things that didn't make sense the first time discovered or that retrospectively seem more relevant than expected....

Guest 10 months ago in Training 0 Future consideration

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