What is the challenge? Elle can analyze records at a point in time but cannot compare data across periods. It cannot tell you whether idea volume is trending up, whether your team shipped more this quarter than last, or whether a product area is g...
Nathaniel Collum
about 16 hours ago
in AI assistantFuture consideration
What is the challenge?
Today, Elle is reactive. It does nothing until you open the chat window and type a prompt.
If a feature has been stuck in the same status for three weeks or a customer escalation lands, you have to notice it yourself.
...
Nathaniel Collum
about 16 hours ago
in AI assistantFuture consideration
What is the challenge? Elle can read the current state of any record but cannot see how it got there. It has no visibility into status transitions, field changes, comments, or edits over time. What is the impact?
Common questions during triage, ...
Nathaniel Collum
about 14 hours ago
in AI assistantFuture consideration
What is the challenge? For individuals that work across workspaces, it's extremely annoying to have to keep "resetting to default view" from a Saved Gantt view from another workspace, which appears automatically. I understand defaulting to a Saved...
Sylwia Zalinska
about 21 hours ago
in ReportsFuture consideration
What is the challenge? When pasting a URL into the input box for record selectors, the value is not recognized. The dropdown only matches on name and reference number — it does not accept full record URLs.
What is the impact? This breaks a natura...
Chrissi McNamara
1 day ago
in FeaturesFuture consideration
What is the challenge? If I treat Elle like most other LLMs, I'd like to connect her with other systems that have an MCP connection - for example, to developer documentation or product data sources, etc - so that she has more insight and tools
Wh...
Jennifer Chiang
1 day ago
in AI assistantFuture consideration
Exclude Story/Requirement Statuses from Feature Progress Calculation
What is the challenge? Statuses such as "Will Not Implement" or "Won't Do" on closed requirements calculate towards the feature progress when calculating from requirements
What is the impact? Incorrect progress is shown/reported
Describe your id...
Dee Dee Welch
2 days ago
in FeaturesFuture consideration
Pre-populate Ideas Submission widget with in-app contextual data
What is the challenge?
When a user submits their idea or reports a potential issue, they are doing it in our platform in context of whatever page they are on. They often just talk about the issue as if you can see their screen, so the idea is mi...
Guest
4 days ago
in In-app widgetFuture consideration
Zendesk Bug promotion straight to Roadmap Parking Lot
What is the challenge? I want to be able to promote bugs from Zendesk directly to my Roadmap parking lot and bypass the need for the idea portal or the Develop team.
What is the impact? Additional workload to push bugs to the idea portal and then...
Matthew W
20 days ago
in IntegrationsFuture consideration
Long workspace names hide navigation menu items in the top toolbar
What is the challenge? When a workspace name is excessively long, it overlaps and pushes the right-side navigation menu items out of view in the top toolbar. There is no horizontal scroll available, so affected items like the Settings icon become ...