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Elle compares data across time periods

What is the challenge? Elle can analyze records at a point in time but cannot compare data across periods. It cannot tell you whether idea volume is trending up, whether your team shipped more this quarter than last, or whether a product area is g...
Nathaniel Collum about 16 hours ago in AI assistant Future consideration

Elle surfaces insights proactively

What is the challenge? Today, Elle is reactive. It does nothing until you open the chat window and type a prompt. If a feature has been stuck in the same status for three weeks or a customer escalation lands, you have to notice it yourself. ...
Nathaniel Collum about 16 hours ago in AI assistant Future consideration

Elle can see record history

What is the challenge? Elle can read the current state of any record but cannot see how it got there. It has no visibility into status transitions, field changes, comments, or edits over time. What is the impact? Common questions during triage, ...
Nathaniel Collum about 14 hours ago in AI assistant Future consideration

Default views set automatically to workspace

What is the challenge? For individuals that work across workspaces, it's extremely annoying to have to keep "resetting to default view" from a Saved Gantt view from another workspace, which appears automatically. I understand defaulting to a Saved...
Sylwia Zalinska about 21 hours ago in Reports Future consideration

Allow record selectors to accept URLs

What is the challenge? When pasting a URL into the input box for record selectors, the value is not recognized. The dropdown only matches on name and reference number — it does not accept full record URLs. What is the impact? This breaks a natura...
Chrissi McNamara 1 day ago in Features Future consideration

Ability to give Elle access to other MCPs

What is the challenge? If I treat Elle like most other LLMs, I'd like to connect her with other systems that have an MCP connection - for example, to developer documentation or product data sources, etc - so that she has more insight and tools Wh...
Jennifer Chiang 1 day ago in AI assistant Future consideration

Exclude Story/Requirement Statuses from Feature Progress Calculation

What is the challenge? Statuses such as "Will Not Implement" or "Won't Do" on closed requirements calculate towards the feature progress when calculating from requirements What is the impact? Incorrect progress is shown/reported Describe your id...
Dee Dee Welch 2 days ago in Features Future consideration

Pre-populate Ideas Submission widget with in-app contextual data

What is the challenge? When a user submits their idea or reports a potential issue, they are doing it in our platform in context of whatever page they are on. They often just talk about the issue as if you can see their screen, so the idea is mi...
Guest 4 days ago in In-app widget Future consideration

Zendesk Bug promotion straight to Roadmap Parking Lot

What is the challenge? I want to be able to promote bugs from Zendesk directly to my Roadmap parking lot and bypass the need for the idea portal or the Develop team. What is the impact? Additional workload to push bugs to the idea portal and then...
Matthew W 20 days ago in Integrations Future consideration

Long workspace names hide navigation menu items in the top toolbar

What is the challenge? When a workspace name is excessively long, it overlaps and pushes the right-side navigation menu items out of view in the top toolbar. There is no horizontal scroll available, so affected items like the Settings icon become ...
Krysta Boyer 6 days ago in Account settings Future consideration