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Integration with Help Scout

Our customer success team uses Help Scout as their main support tool to assist our customers. It'd be nice if they could just take the feedback given by customers in their Help Scout ticket and send it directly into Aha! as an idea.
Jacob Papka over 2 years ago in Integrations 0 Future consideration

Need easier way to link to existing Jira records!

Current workflow from what we have determined and as was suggested by Aha support: 1. A new idea/suggestion comes in from a customer, we promote a new requirement in an existing Feature. 2. It is promoted to a new requirement. 3. Within about 30 s...
Jon DeLong over 2 years ago in Jira 0 Future consideration

Removing account link from an idea in Aha! should remove the link on the account in Salesforce

Using the Salesforce integration, if you remove the request on the Idea page (by clicking on the bin icon) and go to the related account in Salesforce, the request is still listed there. Ideally this would update Salesforce dynamically.
Gergo Navratyil about 8 years ago in Salesforce 0 Future consideration

Exclude fields from Slack integration

Currently, the default value sends all fields. If I want to send all fields except, for example, "private comments" from the ideas portal to a dedicated ideas channel in slack, I have to add all the fields except "private comments" manually. In...
Guest over 6 years ago in Slack 1 Likely to implement

Ability to map to "No entry" status in Rally

It is possible for a status in Rally to have a "No-Entry" value but you are not able to map to this in the integrations. In a use case where a record is created in Rally and does not have a status set (i.e. it is set to "No-Entry"), when you link...
Madeleine Black over 5 years ago in Rally 0 Future consideration

Allow custom integrations to behave like built-in Integration 2.0

Who would benefit? Companies that use dev tools that aren't supported by Aha! What impact would it make? Removes lots of manual work and improves UX for custom integrations. How should it work? Allow adding custom integration with a name and icon....
Alexey Zimarev 10 months ago in Integrations 0 Future consideration

Update of the UI of Settings -> Integration Updates

When navigating to the Settings -> Integration Updates, users sometimes find confusion on this being a notification to take an action item and accidently import various records. I propose the UI be changed so the users do not think they have to...
Russell Glenn over 3 years ago in Integrations 0 Future consideration

Allow VSO integrations to work with multiple Aha Products represented in a single VSO Project

Some customers have specified that they maintain a single VSO Project, but represent a number of products beneath it. The way to handle that now in Aha is to set up a web-hook for each product in Aha, and then create a subscription in VSO that fil...
Alex Bartlow almost 9 years ago in Azure DevOps Services and Server 1 Unlikely to implement

Salesforce integration for marketing

The Google Analytics integration is great. It would be really nice to also have an integration Salesforce so we could track the leads generated from our various campaigns. For example, we send out an email campaign to a target audience. How many l...
Guest almost 6 years ago in Wanted 0 Future consideration

Jira Integrations: Map Aha Releases to a custom Jira Version Field

Who would benefit? Any Aha customer with jira integration that uses a separate jira field that has version data as values to enter. In my jira project I use a different field (other than fix version) to track what release our features will release...
Kyle Shannon 10 months ago in Jira 0 Future consideration