Our customer success team uses Help Scout as their main support tool to assist our customers. It'd be nice if they could just take the feedback given by customers in their Help Scout ticket and send it directly into Aha! as an idea.
Jacob Papka
over 2 years ago
in Integrations
0
Future consideration
Allow custom integrations to behave like built-in Integration 2.0
Who would benefit? Companies that use dev tools that aren't supported by Aha! What impact would it make? Removes lots of manual work and improves UX for custom integrations. How should it work? Allow adding custom integration with a name and icon....
Alexey Zimarev
10 months ago
in Integrations
0
Future consideration
Current workflow from what we have determined and as was suggested by Aha support: 1. A new idea/suggestion comes in from a customer, we promote a new requirement in an existing Feature. 2. It is promoted to a new requirement. 3. Within about 30 s...
Jon DeLong
over 2 years ago
in Jira
0
Future consideration
Integrate analytics to features for success criteria tracking
We utilize Splunk to track client utilization of features. We track the impact of releases on DAU, MAU, and specific features - i.e. did this enhancement increase the utilization fo feature X. Would be great to have the feedback loop to developmen...
Guest
over 9 years ago
in Integrations
2
Future consideration
Removing account link from an idea in Aha! should remove the link on the account in Salesforce
Using the Salesforce integration, if you remove the request on the Idea page (by clicking on the bin icon) and go to the related account in Salesforce, the request is still listed there. Ideally this would update Salesforce dynamically.
Gergo Navratyil
almost 8 years ago
in Salesforce
0
Future consideration
Jira Integrations: Map Aha Releases to a custom Jira Version Field
Who would benefit? Any Aha customer with jira integration that uses a separate jira field that has version data as values to enter. In my jira project I use a different field (other than fix version) to track what release our features will release...
Kyle Shannon
10 months ago
in Jira
0
Future consideration
Currently, the default value sends all fields. If I want to send all fields except, for example, "private comments" from the ideas portal to a dedicated ideas channel in slack, I have to add all the fields except "private comments" manually.
In...
Guest
over 6 years ago
in Slack
1
Likely to implement
Who would benefit? Anyone with a GitHub Integration What impact would it make? Right now, the syncing of an Aha! Item Requirement's tag is not supported. This means any requirement that the visibility of tags on a requirement is lost in GitHub if ...
Guest
10 months ago
in GitHub
0
Future consideration
In Salesforce plugin allow clicking on existing ideas to show more context
Who would benefit? Our CSMs and account managers need to understand if a customer's suggestion is already covered by an existing idea What impact would it make? In the Salesforce plugin when searching for ideas there is a two-line summary of each ...
Skye Legon
10 months ago
in Salesforce
0
Future consideration
Update of the UI of Settings -> Integration Updates
When navigating to the Settings -> Integration Updates, users sometimes find confusion on this being a notification to take an action item and accidently import various records. I propose the UI be changed so the users do not think they have to...
Russell Glenn
about 3 years ago
in Integrations
0
Future consideration