Our customer success team uses Help Scout as their main support tool to assist our customers. It'd be nice if they could just take the feedback given by customers in their Help Scout ticket and send it directly into Aha! as an idea.
Jacob Papka
over 2 years ago
in Integrations
0
Future consideration
Current workflow from what we have determined and as was suggested by Aha support: 1. A new idea/suggestion comes in from a customer, we promote a new requirement in an existing Feature. 2. It is promoted to a new requirement. 3. Within about 30 s...
Jon DeLong
over 2 years ago
in Jira
0
Future consideration
Please Add a Setting to Turn Off the Automatic Imports of Unlinked Jira User Stories
I believe that the way integration is currently implemented is based on a faulty assumption, e.g. that customers want all user stories created in an integrated Jira project and board to be sync'd to Aha!.
We'd much prefer that this not be the ca...
Doug Wilson
over 4 years ago
in Jira
1
Future consideration
When integrating AHA / Jira the field mapping only shows fields that can be editable. We are looking to bring in Created Date and Resolved Date on both the Jira epic and Jira story. These fields are dynamically created and populated based on the f...
Roger Octobre
almost 4 years ago
in Jira
0
Future consideration
Not able to map Aha Product Relationship field to Rally using Aha & Rally Integration
There is a need for us to add a Aha Product Relationship field to Rally using Aha & Rally Integration.
When we tried to add it to the mappings, we cannot see that field as part of field mappings to map to a Rally string field.
Uma Prabhala
over 4 years ago
in Rally
0
Future consideration
Integrate analytics to features for success criteria tracking
We utilize Splunk to track client utilization of features. We track the impact of releases on DAU, MAU, and specific features - i.e. did this enhancement increase the utilization fo feature X. Would be great to have the feedback loop to developmen...
Guest
over 9 years ago
in Integrations
2
Future consideration
Who would benefit? Anyone who wants to send an audit record of full item state on change What impact would it make? Default should remain only changed columns to avoid making this a breaking change. Full state will obviously generate a larger payl...
Sandy Teenan
10 months ago
in Integrations
0
Future consideration
Removing account link from an idea in Aha! should remove the link on the account in Salesforce
Using the Salesforce integration, if you remove the request on the Idea page (by clicking on the bin icon) and go to the related account in Salesforce, the request is still listed there. Ideally this would update Salesforce dynamically.
Gergo Navratyil
almost 8 years ago
in Salesforce
0
Future consideration
Currently, the default value sends all fields. If I want to send all fields except, for example, "private comments" from the ideas portal to a dedicated ideas channel in slack, I have to add all the fields except "private comments" manually.
In...
Guest
over 6 years ago
in Slack
1
Likely to implement
Update of the UI of Settings -> Integration Updates
When navigating to the Settings -> Integration Updates, users sometimes find confusion on this being a notification to take an action item and accidently import various records. I propose the UI be changed so the users do not think they have to...
Russell Glenn
about 3 years ago
in Integrations
0
Future consideration