Each of our workspaces is integrated with Jira, but often our POs question why things are missing and feel that the two applications are not always kept in sync properly despite having both the incoming and ongoing changes set to 'approve automati...
Associate the Salesforce Account ID with Aha! ideas portal users via SSO
Some of my customers work for large organizations that we have broken down into many accounts in Salesforce. The customers who access the idea portal are associated directly with the Salesforce account and that account might have the same email do...
Erin Ward
almost 2 years ago
in Salesforce
3
Shipped
Improve warning for integrations "Update Records" action
For a development tool integration (i.e. Jira), there's an "Update Records" button. When clicked, you get this attached warning. This doesn't warn you that Aha! will send data for any one-way mapped fields (Aha! --> Jira) as well. It would be h...
Provide error if the Jira webhook "Exclude body" checkbox is selected
When configuring a webook in Jira, there is a checkbox: ☐ "Exclude body" Request with empty body will be sent to the URL. Leave unchecked if you want to receive JSON. If someone accidentally checks that, Aha! won't get any updates. There is no log...
Please update the Slack app so that I can easily create a whiteboard from Slack. This helps me to better explain complex concepts or collaborate on ideas without having to create the whiteboard, copy link, send link, etc.
Nathaniel Collum
about 2 years ago
in Slack / Whiteboards
0
Shipped
When adjusting settings that are referenced in an integration, there is no warning that integrations will be impacted and users are not guided to update their integration settings. There are two main settings that result in notable issues in the i...
Madeleine Black
over 2 years ago
in Jira
0
Shipped
When users set up an integration and select "auto import records", they are not immediately aware that some records will not just automatically import into Aha! (i.e. those that don't have a parent record that is sync'd). These users are not able ...
Madeleine Black
over 2 years ago
in Jira
0
Shipped
Warn when there are incomplete Jira webhook settings
When setting up a webhook in Jira, you can choose specific events to trigger the webhook event. Some users accidentally select "Exclude body" which results in empty webhooks returning to Aha! and no updates being made. Other users create the webho...
Madeleine Black
over 2 years ago
in Jira
1
Shipped
Add a "Do I need a webhook" test on Jira integration screen
When a user creates a Jira integration, the final screen automatically provides a webhook URL. There is an instruction in the help text above that indicates that you may not need to create the webhook, but many users are not aware as to whether a ...
Madeleine Black
over 2 years ago
in Jira
0
Shipped