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My ideas: Integrations

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Brian de Haaff over 8 years ago in Integrations / Wanted 12 Future consideration

Zendesk: Add idea URL to ticket when idea is linked or created

I feel like there is a gap in the Zendesk integration. Aha! allows the support agent to link to an idea/create an idea, but there is no simple way to direct the actual customer to the idea so they can vote on it, comment on it, etc. As a support r...
Danny Archer almost 9 years ago in Integrations 2 Future consideration

Embed idea portal in salesforce community (replacing salesforce ideas)

Our support team is using salesforce ideas to gather suggestions, which is great, but i don't want to have manual entry to move ideas from there to AHA. Is there an option to integrate with Salesforce ideas? OR replace ideas by embedding an aha p...
Gord McNeill almost 9 years ago in Salesforce 10 Future consideration

Choose the product on the integration with Zendesk

When you have multiple products in Zendesk it would be nice of you could select the product to link to by default, or change the order of the products in the drop down list. This prevents mistakes are made by the support agents.
Jeroen Geerbex almost 9 years ago in Integrations 4 Future consideration

Map Aha! final score to JIRA priority

We manage the product through Aha! and the priority of features with Aha! Score. Product management can be easier and more efficient with an option to inform developers about priorities directly from Aha! to JIRA (We use JIRA Standard and Agile in...
Guest almost 9 years ago in Jira 9 Future consideration

Convert story to epic in Jira when promoting requirement to feature

In Aha! I have a feature with a set of requirements, all of which has been pushed to Jira as an epic with a set of stories. I want to convert one of the requirements to a new feature in Aha! and have the corresponding story in Jira changed to an e...
Guest almost 9 years ago in Jira 2 Future consideration

Add Salesforce integration to Salesforce custom objects.

We use custom objects in our Salesforce org to track things like feature requests, bugs and other system support related issues. Allowing us to integrate Aha to a custom object would allow us to use the Aha integration with our existing org struct...
Guest about 9 years ago in Salesforce 3 Future consideration

Integrate analytics to features for success criteria tracking

We utilize Splunk to track client utilization of features. We track the impact of releases on DAU, MAU, and specific features - i.e. did this enhancement increase the utilization fo feature X. Would be great to have the feedback loop to developmen...
Guest about 9 years ago in Integrations 2 Future consideration

Sync comments between aha features and pivotal tracker.

This would mean that our dev team and product managers can use a common discussion forum between the systems.
Guest about 9 years ago in Pivotal Tracker 1 Future consideration

"Real" 2-way integration with pivotal

The pivotal integration only allows for 2-way integration only if originally pushed from aha initially. Even then it's pretty limited to status and description. If I create an 'feature' in aha which maps to an 'epic' in pivotal, and someone add...
Guest about 9 years ago in Pivotal Tracker 23 Future consideration