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Ideas portal

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Track time to respond to an idea

We have SLAs in place to make sure we respond to ideas in a timely manner so it would be good to easily track the number of days between an idea being created and the first public comment being left on it. There is a column for public comments but...
Peter Whisenant about 2 years ago in Ideas portal 1 Future consideration

Better filtering by product/workspace in the ideas portal

I just noticed that when you have a multiple-product portal, the filtering by product does not affect the filter status count. However, when you use the search text field, it does filter status and product/category counts. See attached screenshots...
Stephanie Redl over 4 years ago in Ideas portal 0 Future consideration

Mails from the Ideas Portal are not compliant with GDPR legal stuff (especially in Germany)

In Germany, all mails from a company must meet certain minimum standards. For example, it must be possible to unsubscribe from a mail notification and the company legals stuff need to be at the end. There are the following problems with the mails ...
Chris over 3 years ago in Ideas portal 2 Future consideration

I would like Aha! ideas portal search to consider the Admin Response when searching for ideas.

Who would benefit? All Customers who are using Ideas Portal for submitting enhancement ideas and product team members who need to review and merge duplicate ideas What impact would it make? Will reduce the duplication of ideas by pulling up the mo...
Mark Slykhouse 9 months ago in Ideas portal 0 Future consideration

Ideas portal search: provide options to sort results

It's unclear how Aha decides to sort search results on an Ideas portal. As an end user, I want to be able to sort by: Vote count (highest at top - I would likely make this the default) Time (most recent at top) Relevancy (whatever Aha believes are...
Brian Trombley over 4 years ago in Ideas portal 0 Future consideration

Ideas portal external users need better visibility to what falls into 'My Organization' bucket.

We learned today that the 'My Organization' filter logic includes MORE that just the Idea that were created by users within the given organization. It also includes any and all Ideas that each user has voted for. This is not intuitive (a user woul...
David Barber over 1 year ago in Ideas portal 0 Future consideration

Disable comments at portal level

Who would benefit? Aha customers with strict governance What impact would it make? Enable control over commenting How should it work? In the absence of other comment moderation tools (I have voted for multiple ideas around this), at least allow me...
Angela Frey 9 months ago in Ideas portal 0 Future consideration

Idea portal comment review process - comments set to invisible until approved

Who would benefit? Aha Admins What impact would it make? Improved compliance with public comment standards How should it work? When a user submits a comment, have it set to invisible until an Aha Admin "accepts" the comment. In that review process...
Angela Frey 9 months ago in Ideas portal 0 Future consideration

Send email to user when their comment is deleted

Who would benefit? Aha Admins and Requesters What impact would it make? Enable productive dialog when inappropriate comments are posted How should it work? Whan an Aha Admin clicks "delete" on a comment, the confirmation dialog should include a te...
Angela Frey 9 months ago in Ideas portal 0 Future consideration

Admin response templates

Based on trends we have seen with idea submission, there is generally a few buckets submissions fall into that require an Admin Response. As such, we have drafted positioning templates to expedite a proper response in these situations. It would be...
Guest almost 4 years ago in Ideas portal 0 Future consideration