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2
VOTE
Option to have Private Submit-Only Portal
For our workflow we need to have portal where customers: - must first log-in to portal (log-in form or automatically redirected via SSO) - access only submit form (don't see rest of the portal UI) - submit only one idea per session (after successf...
5
Already exists
1
VOTE
Allow Idea viewer to update proxy votes (not raised by you)
As it currently stands Idea viewers are not able to update votes, which were not raised by them. There are multiple reasons why the viewer may want to update existing votes: 1) reflect the latest severity / impact (e.g. downgrade / upgrade) 2) mod...
0
Future consideration
1
VOTE
Disable idea email notifications by status
We archive ideas that are over a year old and have not received any votes to simplify our internal research. In most cases, these Ideas are already marked Will Not Do, so our customers don't need another notification that we're still not doing it....
2
Already exists
5
VOTE
Update idea ID when changing product
When using the Zendesk widget, occasionally one of my support reps will put an idea under the wrong product in our product line. After I have reclassified the idea under the right product, the ID stays the same which seems to be confusing for supp...
3
Will not implement
6
VOTE
Add new idea by email with fields filled from an email template
Use case: the customer support and the sales department use another tool to capture customer communication. When they receive a suggestion, they log it in a template that sends an email to the PM team tool. Info like category and urgency level is ...
0
Unlikely to implement
1
VOTE
4
VOTE
allow user to upload CSV file of domain names to Employee/Partner Emails domain form in Ideas admin
As a product manager who administers Ideas for my implementation, I want to be able upload from file rather than pasting a list of domains so I may more speedily manage domain administration for my employee/partners to be able to self-register. Th...
0
Unlikely to implement
1
VOTE
1
VOTE
Translation possibility for the names of custom pages
While almost everything in the portal van be translated, including own data like statuses, the names of custom pages can't be translated. This means they are shown in the language of creation, while all other therms are translated
0
Future consideration
1
VOTE
Add Ideas Portal Auto-Assigned Number to the Splash Screen
A customer asked for this: Add the auto-assigned number in the Ideas Portal to the splash screen so when scrolling through the "Ideas" a viewer can see the issue number without having to drill into every Idea. Current functionality allows one to S...
0
Future consideration