Ideas

What is the challenge? Cannot currently configure the Research Tab What is the impact? Cannot currently configure the Concept table that is displayed Describe your idea Would like to be able to configure the Concept table in the research tab so we...

What is the challenge? Aha users do not have the option to subscribe to an idea in the portal, to receive updates, they would add themselves as a watcher on an idea within Aha! However, sometimes Aha! users do not have access to a workspace so the...

Currently if you mark an idea as shipped it returns votes automatically to idea portal users because this is now in the system. I feel if a user puts an idea in and it is something that already exists and they just didn't realize it, when I mark i...

What is the challenge? Looking at the idea date, we have no clue whether it is from 2025, 2024 or 2023 ! What is the impact? Inability to understand relevance and priority of an idea Describe your idea Idea created date should be in ...

What is the challenge? I want to add a category but I don't see any interface to do it and help search doesn't list anything related to categories What is the impact? I have ideas that are miscategorized or missing a category Describ...

What is the challenge? Currently when you click the "Link idea" button in the Zendesk widget, it automatically searches for ideas based on the subject line of the email. What is the impact? This rarely pulls up the correct idea to link to....

Please add the standard category field from ideas to the hourly digest email.

What is the challenge? As a company serving a customer community across 22 countries the number of languages that can be supported is inadequate What is the impact? Inability to roll-out to all countries limiting the use of Ideas as well as necess...

We currently use dynamic forms within our ideas portal. We've structured our forms such that we gather initial information and then direct the user to one of 6 branches, where specific information is captured relative to that branch. We would like...

What is the challenge? When you click "update idea rank" in a prioritization view, it doesn't remove the rank value from any records that have been removed from the list. What is the impact? Over time, this causes records (ideas/features) reports ...