Interviews

What is the challenge? Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record There are times where the Aha! Roadmaps record repre...

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...

What is the challenge? Some of our research sessions are large focus groups (15-25 people). It causes friction when I can only add 10 participants. Additionally, it's frustrating that the transcription AI doesn't detect the number of speakers. ...

What is the challenge? There is a selection of highlight types within Aha! Discovery: learnings, quotes, responses, etc. This means users are more likely to choose the wrong one What is the impact? Users sometimes tag the same content as b...

What is the challenge? The list of selectable Modes in Aha! Discovery is limited to: Document analysis, Focus group, In person, Observation, Phone & Video. What is the impact? This can be limiting, meaning you need to compromise and al...

What is the challenge? Currently, when you're viewing an interview in the details page where it shows the video and transcript there is no way to open and view the interview record drawer to update its status. What is the impact? Cannot up...

What is the challenge? Currently, images cannot be uploaded to an interview transcript, though audio/video/documents can. If an interviewee is discussing their particular setup or making sketches to support the discussion, the interviewer will o...

What is the challenge? Currently comments are not supported at the interview or study level in Aha! Discovery. What is the impact? Product, UX or research teams cannot collaborate via comments on these data records, as they can on others a...

What is the challenge? Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...